Training
Cross-cultural training
Practical, locally delivered cross-cultural consulting and training to build genuine cultural competence in your team — so they can communicate confidently across cultures.
What it covers
Communicating across cultures.
Working with interpreters
How to brief, pace and work alongside an interpreter so the conversation stays accurate and unhurried.
Cultural awareness
Reading the conventions, expectations and sensitivities that shape conversations across different cultures.
Clear, inclusive communication
Practical habits for being understood across language barriers — in healthcare, frontline services and business alike.
Who it's for
Teams that meet the public, across a language gap.
Healthcare providers, frontline and community services, councils and businesses with diverse clients or staff — anyone whose work depends on being clearly understood across cultures and languages.
Our training partner
Delivered with the Peas Project.
We partner with the Peas Project and their Chief Consultant, Lu Hunter, to deliver cross-cultural consulting and training. The Peas Project brings a proven track record of building cultural competence in industries such as healthcare, dairy and local government — the kind of frontline, public-facing work where getting communication right genuinely matters.
Talk to us about training.
Tell us your team and your context and we'll scope a session that fits.